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Test/demo
Support/Helpdesk
Any user can request help by going to Inbox / Support. Asking a question here will create a new ticket to be handled by a Plint user who is set up to handle Helpdesk issues. Setting up a Helpdesk Staffing and preparing the built-in helpdesk consists of ...
Project structure
In order for jobs to be attached to the right part of a project, a structure of "nodes" is created automatically with the following hierarchy. Project (top level, there can be only one) Part (an episode, a trailer, etc.) Language (a target language ...
Receiving job offers as a freelancer or vendor
As a freelancer or vendor, there are two ways you can be offered work in Plint. Jobs pre-assigned to you Based on previous work or other criteria, you have been assigned a job. These jobs normally need to be accepted by you before work can begin In st...
Assigning work to the right person
A key aspect of workflow management in Plint is ensuring that the minimal amount of time is spent assigning work to the right person or vendor. To this end, there is an array of options called "Job assignment criteria", all based on the concept "match user dat...
Creating joblists with joblist templates
This chapter explains the general logic of joblist templates. For a detailed walkthrough of a sample joblist template, go here: A joblist in Plint may span hundreds of jobs that are to be completed sequentially. These lists can be created manually, but in mos...
Communicating about jobs
The Inbox in Plint holds all Messages, Notes to self and Support cases created by you, or involving you. Notes and Messages can also be linked to specific jobs, giving it a context. This is done automatically when you reply to a job offer with a comment, and w...
Project forums
Each project comes with a built-in forum (unless you deselect that option when editing/creating the project). The Forum is accessed through the "bubble" icon in the project bar (regardless of login type). On the forum page, previous topics are listed, along...
The Inbox (Messages, Support and Notes to self)
The Inbox is your hub for two-way communication with other Plint users (or one-way in the case of Notes to self). Messages, Support cases and Notes to self each have a corresponding tab and share the following traits: Communication is threaded (post/reply...
People, projects and jobs
People People are users/accounts in Plint. They could represent an in-house resource or an outside freelancer, a project manager or a client contact representing a company. They could also be a vendor – a company providing a service. All People can be assigne...
System emails
There are two basic types of emails sent by the system: automatic notifications and custom-created emails, normally sent to several users. Note: Inactive users will never receive system emails. Automatic job information emails Forum updates and Inbox / Su...
Batch editing joblists
Once a joblist is created, powerful batch editing tools allow you to apply changes to multiple jobs. Any setting you can apply to a job can be applied to many. With a joblist for a project open, select "Batch edit" to see the options. Normal batch edit ...
Media files in the online editors
In order for online localization workflows to be performed, a lo-res media/video file (here referred to as a "proxy") is normally required. In the case of subtitling, the same video file is typically used for all jobs within the same part/episode and only need...
File versions and creation
A key concept with the online editing workflows is to minimise the need for file management. You can import a file into Plint Subtitler, for instance, but in an ideal workflow that's often not necessary. The file, and its Milestones When an online editing ...
Plint Subtitler: video introduction
Origination and time coding An introduction to Plint Subtitler and the most common actions and commands used for subtitle origination. 00:00 - Intro00:50 - Overview01:17 - Shortcuts02:43 - Navigation03:57 - Scene change04:19 - Split & Merge05:00 - Set cli...
Plint Subtitler: menus
Most of the common functions in Plint Subtitler are accessible through the top menus. The following list summarises and clarifies their functions. Please note that depending on job settings, some options may not be visible. The File menu Save - saves th...
Customisable properties: keywords, tags, languages and job types
Most of the properties in Plint can be customised to suit your needs. This is done under Tools & Data by a user with sufficient access rights. There is an important group of properties that can be attached to both people, projects and jobs and used in vit...
Jobs and joblists
Plint revolves around "things that need to be done". A thing that needs to be done is called a Job in Plint. Jobs can be completed in different ways (from just clicking "Done" to changing status after using the online editor to translate a feature film), but t...
Default functionality
Plint is a system in constant development, and some features may be available that are outside the scope of the guaranteed toolset. The "out of the box" functionality of Plint includes, but is not limited to: Customisable system data/lists System data c...
Plint
Documentation of all Plint functionality
Built-in communication tools
Support/Helpdesk, the Inbox and project forums. Which tool should be used for what?
Plint: End user documentation
Basic principles and tools available to all Plint Core installations. Tip: use the search field to find a topic. In order to search for a phrase, use quotes: e.g. "project manager"
Plint Subtitler: online manual
End user documentation for the Plint online editing tool. Tip: use the search field to find a topic. In order to search for a phrase, use quotes: e.g. "spell check".
System status
Status of Plint Core and associated tools and systems.
The basics
What is Plint and what can it do?
Understanding workflows and job assignment
What is a joblist and how can they be created and edited? How do you ensure the right person gets the job?
Accepting and completing jobs
From a freelancer or in-house resource perspective.
Online editing
Reclaim the time your resources spend on getting ready for work, locating media and file versions, updating desktop software or finding emails with comments. In Plint, they can simply click "Go to work" and go to work, once the project is correctly set up. ...
This is Plint
Plint Core is a full-featured and highly configurable system for cloud-based media localization. Powerful tools for workflow orchestration let you define and assign all the steps needed to complete a project. But Plint also provides built-in tools to actually ...
Delivery methods (a.k.a. Actions)
How a job is actually done in Plint is defined by its Delivery method (also called an Action). Additional methods are continuously added.
Tips for project managers and admins
Once you understand the basics of project and jobs, it is a good idea to get familiar with the tools that will simplify your working day and boost efficiency and accuracy.
Walkthrough: a typical subtitling project
Explains common tasks and workflows with examples and screenshots.
Tools & Data (advanced settings)
Important tools and options which can be configured in Plint under Tools & Data.
Release log
Here's where you find information about additions, fixes and improvements to Plint Core.
Job fees
Built-in tools for automatically calculating job fees based on project data.
History
Files in Plint
Plint is built to host and handle all the files needed for media localization workflows. With the exception of attachments linked to support tickets and some other cases, files are as a rule linked to a project and available in its Filezone. More details here:...