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The time for system events like messages and support questions is always stored as UTC. Setting a System timezone under Tools & Data can affect how times are shown in the system.  The selected timezone will be shown as a clock on the Dashboard and in the...

Besides data directly linked to People/users (target languages, job types, tags, etc ...), Plint can also search on previous or current work. This is done by specifying projects (with the option "Working on") and, optionally, job types on those projects ("With...

Once a subtitling job has been started, there is a work file in Plint (JSON) which is used throughout the process. This file can be exported into a number of formats, for example within the editor or as an automated job. It can also be used "ad hoc".  In orde...

When reviewing subtitles in Plint Subtitler, you may have access to an additional toolset called the "MQM mode". In this mode, Plint Subtitler will have a somewhat different layout and slightly different editing rules apply.  The purpose of MQM mode is to ens...

If unsure, you might also want to read up on how parenting works with automated jobs This option lets you create deliverables using the files in the project, including the video file. A typical example would be a video with burnt-in subtitles. In order to use...

Sometimes you need to find jobs that have certain criteria in common in a whole range of projects.  Filter the Projects list under Projects Using stored filters can be very helpful here, if you need to quickly switch between different sets of projects ...

For a presentation of the general logic of joblist templates, go here. The following is a detailed walkthrough of a complete, generic joblist template. The template in question can be found in a default installation of Plint, under Tools & Data / Joblist ...

When several users may be right for a Job and your main concern is just to get it done, you can "throw the job in the Shark tank". This is a setting on job level that means that any eligible user can "grab it". It works like this (using a single job as example...

A lot of your work as a project manager will start with the project bar.  (Please note that most of these tools are only available to Workbench/Manager users. Client users and Resources have a more limited number of options.) Information General informa...

In order to assign work, you need users with the right skills. Information about user expertise is managed under People and can be used as automatic assignment criteria.  The most common login type in Plint is typically a Resource, as in the example below. Th...

When editing user data, you can specify which events in the system should result in a notification email to this user. They are mainly relevant for Workbench and Manager users, but can also be applied to client contacts.  Please note that certain other events...

Plint Subtitler Visible watermark To discourage screen capture and similar activity, a visible watermark can be superimposed on the Plint Subtitler monitor. This is activated on the Editor settings tab when editing Job properties. The watermark includes user...

Plint Subtitler supports a review mode where each change/error is logged according to a standardised set of issue types. Using these tools involves a combination of tools and settings rather than a single Delivery method: MQM (Multidimensional Quality Metrics...

The Filezone is where (almost) all files linked to a project can be found, by users with Workbench or Manager access.  The exception is the JSON work files created by the online editing tools, since these belong more to the category data. These won't be found...

Under Tools & data you can configure “Connection profiles”. A connection profile is a way to incorporate external storages in your workflows. Plint currently supports FTP, SFTP and Amazon S3. Profiles can be used both in the delivery of assets and ingest. ...

Webhooks is a way to create callbacks with a custom payload to notify event changes in Plint. We currently support webhooks on job level with a status change or change of date as a trigger. The JSON payload can be customized and content dynamic using variables...

Under Tools & data you can configure “API clients”. The client and secret can then be used to generate tokens when using the API. With our REST API you can create and update projects. You can also get information about projects and jobs.

Auto delivery is an automated delivery method that can be used in any workflow. When the parent job is done, the Auto delivery will be initiated and files delivered to a predefined location determined by the Connection profile. When you select the "Auto delive...