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The Inbox (Messages, Support and Notes to self)

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The Inbox is youyour hub for your two-way communication with other Plint users in Plint (or one-way in the case of Notes to self). Messages, Support cases and Notes to self each have a corresponding tab and share the following traits: 

  • Communication is threaded (post/reply)
  • Posts and replies result in email notifications to the recipient but communication should generally be kept in the system. 
    • I.e. log in and go to the Inbox to reply.
    Files can be attached to any post or reply. 
    • Supported formats, such as images, short film clips and PDF:s will be previewed in the browser, whereas other formats may require downloading. 

    Closed/Open, Read/Unread

    The counter in the menu and on the tab indicates the number of open items. A red counter indicates one or more unread item. 

    Threads can be Closed or Opened by either party at any point. Closing a Message thread or Note will simply change its status, removing it from the default view. It can still be found, and reopened if needed, by searching for Status: Closed.