Skip to main content

The Inbox

image-1569482865057.png

The Inbox is you hub for your two-way communication with other users in Plint (or one-way in the case of Notes to self). Messages, Support cases and Notes to self each have a corresponding tab and share the following traits:

  • Communication is threaded (post/reply)
  • Posts and replies result in email notifications to the recipient but communication should generally be kept in the system. 
  • Files can be attached to any post or reply. 
    • Supported formats, such as images, short film clips and PDF:s will be previewed in the browser, whereas other formats may require downloading. 

Closed/Open, Read/Unread

The counter in the menu and on the tab indicates the number of open items. A red counter indicates one or more unread item. 

Threads can be Closed or Opened by either party at any point. Closing a Message thread or Note will simply change its status, removing it from the default view. It can still be found, and reopened if needed, by searching for Status: Closed. 

 

Back to top