Help articles

Under Help / Documentation, help articles targeted to different users are shown. 

Editing and sharing Help articles

Lots of criteria can be used to determine who sees a certain article. To facilitate this and create a clear structure, you can start by creating a main (parent) article with certain requirements. And child article attached to this will only be shown to user who match the requirements for the parent article. 

Tip: start with a main requirement for the parent article, such as a keyword or tag. You can then add child articles targeted to different users using additional requirements. Like so:

• Parent article: "Freelancer info about project A"
  • Requirement: tag "Approved for project A"
• Child articles
  • "Project A, Swedish"
    • Requirement: Target language = Swedish
  • "Project A, Norwegian"
    • Requirement: Target language = Norwegian

Only users with both tag "Approved for project A" and target language Norwegian will see the second child article.