From comments to Inbox: who sees what in a proofing workflow?
Besides literally starting a message thread with a project manager from a job info page, there is another step in Plint workflows which will automatically launch a thread with the project manager: adding a General comment on status change. This comment can also be made visible to other users. This example will explain how:
Freelancer A completes a job in Plint Subtitler
Freelancer A changes status and leaves a General comment
Adding a General comment automatically creates an Message thread with Project manager
The thread is linked to the job
An automatic notification email about this thread is sent to the PM as well
The thread includes the comment
Another automatic email is sent to the owner of the child job
In this case Proofing, owned by Freelancer B
This email does not contain the General comment
However, Freelancer B can see it under Track changes along with the Milestone for the status change
Freelancer B completes proofing in Plint Subtitler
On status change, Freelancer B set Approved to "No" and adds a General comment
This comment also results in a Message thread
This one between Freelancer B and Project manager
Each freelancer can only see their own threads
Since the translation was not Approved, the parent job is reopened