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Default functionality
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Customisable system data/lists
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System data can be edited in the system, including but not limited to:
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Job types
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Languages
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Help categories
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Tags/Keywords
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Joblist templates
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User management
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Administration tools for all four basic login types and their details
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Workflows
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Chains of interdependent jobs utilising parent-child logic
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With automatic notifications when previous job is completed and job visibility on user Dashboard
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Project and job management
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As user access allows, tools for managing the following
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Project data
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Job lists
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Jobs
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Tools to simplify/speed up job/joblist management
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Joblist templates
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Including the ability to customise these
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Batch editing tools
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Assigning jobs using criteria
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Using factors such as a job types, languages and tags/keywords, users can be automatically assigned work
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The same logic can be used to offer jobs to multiple users on a first come, first served basis (“The Shark Tank”)
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Project progress view/reports
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Core functionality includes
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viewing overall progress on multiple projects
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summarising and exporting (CS,XML) data about multiple projects
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Inbox / built-in communication tools
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Ability to send and reply to messages, either “stand-alone” or linked to projects or jobs.
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+ “Notes to self”, using the same logic
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Notifications about new messages and replies through email
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Help / Support
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Built-in system for creating and editing Help articles
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Visibility on article level can be set using advanced user criteria
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Built-in Helpdesk available to all logged-in users
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Any user of “admin” type can be assigned Helpdesk role, on specified help categories
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Online subtitle editing/creation
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Uploading source media for use in online editors
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Importing external subtitle files in supported formats
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Creatíng subtitles/template from scratch based on visible video
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Translating from automatically loaded template
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Reviewing subtitles and adding comments on subtitle level
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Comparing changes in versions/milestones using Track changes
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Returning job for adjustments
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Other jobs
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Any user type can perform work including, but not limited to, the following:
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File uploads
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Including tools for specifying required files and adding detailed information on upload
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Online file review
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Approvals
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Several job types include option to reopen previous job to request changes
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This action resulting in backup copies (“milestones”) for future reference/comparison
Extended functionality (guaranteed / available on agreement)